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Frequently Asked Questions

  • Who should be present for the Aging & Dementia Navigation consultations?
    Our Aging and Dementia Navigation Consultations are designed specifically for family members and care partners navigating the care of a loved one living with memory loss and cognitive decline. These consultations are aimed at providing support, education, and individualized guidance. These services complement the care you may already be receiving from support groups, elder law attorneys, or in-home companion care. The Memory Compass is here to be a special member of your "village" and care team. Our initial aging and dementia navigation consultations are held via phone or virtually across the US. The positive about modern technology is that multiple members can be in attendance across different states and time zones at once! We understand that family dynamics can be challenging for some. We take great care in the families that we work with by accommodating by having separate sessions between family members when needed. Are you interested in services focused on honoring your own brain health? Ask us about our individualized Brain Health Coaching (across the US) services today!
  • Are your Aging & Dementia Navigation Consultations, Cognitive Screenings, and Brain Health Coaching Services available across the US?
    Yes! We proudly support individuals and families across the United States who are navigating cognitive changes with normal aging or a diagnosis of Mild Cognitive Impairment (MCI), Parkinson's Disease, Alzheimer's Disease and other dementias such as Lewy Body Dementia, Vascular Dementia, Frontotemporal Dementia. Our sessions are provided via Zoom or phone consultations. Multiple family members and care partners living in different time zones can be included in the consultations at one time if requested.
  • My mom/dad, family member, or friend has cognitive challenges. Can I purchase Memory Loss Navigation Consultations or Cognitive Wellness Sessions for them?
    Yes, of course! We often work with adult children. In fact, a majority of our clients are adult children who are navigating the care of their parents either from near or a far. We have also worked with clients where a friend has gifted consultation services as a way to show their ongoing support. For further assistance please contact us via email at info@thememorycompass.com or call us at +1 (317) 501-7424 for a free 15 minute discovery call. We will then walk you through the process.
  • I am worried about my own memory. How could The Memory Compass help?
    The Memory Compass is here to provide support to individuals and families whether they have an official diagnosis, whether they are in the process of seeking further medical care for a diagnosis, or whether there are new concerns related to memory and cognitive function. We also are passionate about preventative brain health and equipping clients with tools for honoring their own brain health through our individualized brain health coaching services. The first step to determining what services will be best for you are to set-up a free 15-minute discovery call by either 1. Emailing info@thememorycompass.com 2. Clicking the "Schedule Today" button and selecting the discovery call option or 3. Calling us at +1 (317) 501-7424 to schedule We will discuss whether our Comprehensive Cognitive Screening and/or our Brain Health Coaching is right for you.
  • Myself or my loved one is an Indiana resident. Will you travel to the home, senior living community, adult day center, or appointments?
    The Memory Compass provides in-person services for Indiana residents depending on distance from our home office located in Zionsville, IN. In-person services will be subject to a travel fee dependent upon drive time to and from the desired location. We provide cognitive screenings, cognitive wellness services and aging and dementia navigation services in person depending on distance. We also offer the following in-person services as well: Attend care plan conferences Accompaniment to medical appointments to act as an advocate (we do not provide transportation for your loved one) Train family members, care companions, and healthcare professionals involved in care Provide in-home safety assessments Provide Comprehensive Cognitive Screenings
  • My Mom or Dad feel they are managing everything ok. Do you ever work with just the adult children?
    Yes! Actually, a majority of our clients are part of the "sandwich generation" managing the care of their own children while managing the care of their aging parents. Sometimes we might have a spouse join sessions later. All of our sessions are individualized to your unique needs and your unique family dynamics.
  • I have a friend who could really benefit from this service. Can I gift a session to them?
    Absolutely! We have gift certificates available for purchase. Our services are available across the United States. Click Here to purchase a gift certificate. Have questions about this process? Feel free to email info@thememorycompass.com and we will be happy to assist.
  • How is Aging and Dementia Navigation Services different from your Cognitive Wellness Services?
    Our Cognitive Wellness Services involves direct interaction with the individual living with Mild Cognitive Impairment (MCI), Alzheimer's, dementia, frontotemporal dementia, vascular dementia, lewy body dementia, Parkinson's Disease, Primary Progressive Aphasia, hearing loss or general aging. Our Cognitive Wellness Services and our Aging and Dementia Navigation Consultations are a private pay service that are not covered by insurance. The frequency is determined together by the family and your consultant. Some families enjoy the benefit of having our Cognitive Wellness Services check in on their loved one weekly, monthly, or quarterly to monitor home safety and cognitive status. Aging and Dementia Navigation Consultations are provided on an as-needed basis and the sessions are with the care partners and family, not the individual living with dementia. Some care partners choose to meet bi-weekly for 1:1 counseling, support, and individualized recommendations regarding challenges that arise while others choose to meet monthly or on an as needed basis. The Memory Compass is here when you need us! We will help you design a plan that fits your needs.
  • How much do The Memory Compass services cost?
    15-minute Discovery Call - FREE A LA CARTE SERVICES (AS NEEDED SERVICES) New Client Initial Consultation - 60 minutes - $200 What is factored into the cost of this service? A thorough review of your intake form in order to maximize initial consult time to ensure it is laser-focused to your unique needs The direct 1:1 hour spent with your dementia navigator providing you with education, solutions, and resources Notes taken for you Additional time outside of your session to consolidate any additional helpful resources Existing Clients Follow-Up Sessions - 50 minutes - $150 What is factored into the cost of this service? Review of updates or notes submitted from client at time of booking or sent via email Direct 1:1 time spent with your dementia navigator providing you with education, solutions, and resources Notes taken for you Additional time outside of your session to add links and resources to your session notes Follow-up communication after your session with notes and resources. Comprehensive Cognitive Screening - $495 What is factored into the cost of this service? Thorough review of intake form(s) The direct 1:1 hour spent with Jessie performing the cognitive screen Time spent on analysis of findings and individualized report (allow up to one week) Direct 1:1 time spent with Jessie via phone or Zoom to review findings *This fee does not include any travel time. While a one-time session or as needed session can provide immediate clarity, our membership packages offer ongoing guidance, personalized support, and exclusive tools to help you stay ahead of caregiving challenges. With added perks like chat access and discounts, our membership packages are designed to save you time and stress in the long run. ​ PACKAGE OPTIONS 8 Week Accelerated Navigation Package A high support plan for families looking for rapid solutions and immediate strategies to address urgent caregiver challenges Price: $540 a month (2 month commitment required) One 50-minute session a week for 8 weeks Thorough review of your pre-coaching intake forms to maximize our time together and tailor resources and education to your unique needs Notes taken for you at each session Option for session audio recording to access at any time Bi-Weekly Guided Navigation Package A balanced option for families needing more frequent check-ins and hands-on guidance to navigate changes effectively Price: $270 a month (12 week commitment required) Two 50-minute sessions a month for 3 months Thorough review of your pre-coaching intake forms to maximize our time together and tailor resources and education to your unique needs Notes taken for you at each session Option for session audio recording to access at any time Monthly Steady Navigation Package A steady and reliable plan for families seeking consistent guidance and support over time Price: $135 a month (6 month commitment required) One 50-minute session a month for 6 months Thorough review of your pre-session intake forms to maximize our time together and tailor resources and education to your unique needs Notes taken for you at each session Option for session audio recording to access at any time Package Bonuses: Chat support between sessions - Unlimited chat access to Jessie via Practice Better Tuesday - Friday between scheduled sessions. Direct access to ask questions, share caregiver wins, and strategize through challenging care situations (from sign-up to the last session) 50% off all courses and items in our digital shop 50% off all webinars and workshops offered throughout the time of your package duration Add-on sessions offered at the package rate *The pricing you see shown above is effective 1/1/25. All pricing is subject to change along with our package offerings.
  • How many clients has The Memory Compass worked with?
    Jessie has proudly supported over 200 families across the United States since opening The Memory Compass in 2019. Jessie looks forward to the opportunity to partner together with you as your compass for care, clarity, and confidence!
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